A Short Guide to Behavioural Coaching in Support of World Class S&OP

To be most effective, S&OP requires a positive, growth-oriented, mentally tough mindset as well as constructive behaviours. It is unlikely that a critical mass of effective behaviours is present in every company that implements S&OP. On top of this, S&OP practitioners indicate that behaviours are not addressed enough in S&OP implementations. There are different behavioural change requirements during S&OP maturity stages. This article suggests three … Continue reading A Short Guide to Behavioural Coaching in Support of World Class S&OP

Why we Need to Rethink S&OP Vision, Culture, and Language

PREVIEW In their three-part Foresight series entitled “Misconceptions, Missteps, and Bad Practices in S&OP,” (Foresight issues 46, 47, 48) Chris Gray and John Dougherty expose a baker’s dozen of blunders blocking the road to an effective S&OP process.  S&OP Is the New Name for ERP. To Make S&OP Work, We’ll Need New Software. For Our Company, S&OP Is Operations (O) and Inventory without Involving Sales (S)! Make to Stock, … Continue reading Why we Need to Rethink S&OP Vision, Culture, and Language

The S&OP Pulse Check 2017 results

The S&OP pulse check is a unique survey that provides new and different types of insights for S&OP practitioners. The S&OP pulse check started in 2010 and is this year in its 6th edition. Thanks to everybody who has made the 2017  S&OP survey possible. Key insights this year are: People & Culture Effective S&OP processes see more positive cultural change Mental Toughness supports effective … Continue reading The S&OP Pulse Check 2017 results

How to address Cultural Differences in S&OP

The success of Global S&OP depends on, among other things, how well a company adapts to the local culture when developing and implementing it. Cultural issues are important. We may be able to change the culture of a company, but not the culture of a country. A Global S&OP approach Globalization has made it necessary for companies to plan and operate not only across different … Continue reading How to address Cultural Differences in S&OP

4 Phases of Behavioural Change in the Journey to S&OP Excellence #3

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #3

4 Phases of Behavioural Change in the Journey to S&OP Excellence #1

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #1

S&OP & behaviours: we got a long way to go

It is Saturday morning 8.18 am here in Melbourne and I read that River Logic just put me in their top 10 must read Supply Chain blogs for 2016. Of course I’m very pleased and honoured with this. River Logic correctly calls out that ‘my twist’ is a focus on mindset and behaviours in combination with strategy execution and S&OP. I also just realized we still … Continue reading S&OP & behaviours: we got a long way to go

How to prevent Groupthink in S&OP meetings

Groupthink is a psychological phenomenon, which occurs when a group of people, in which the desire for harmony results in an irrational or dysfunctional decision-making outcome. Teams suffering from groupthink, minimize conflict and create an ‘ingroup’ mentality that rejects challenges to current viewpoints, decisions, or the addressing of controversial issues from the ‘outgroup’. We need discussion and challenge, so these are behaviours that need to … Continue reading How to prevent Groupthink in S&OP meetings

7 Steps to Build a Sustainable S&OP Culture

S&OP is a long term game, if not a never ending continuous improvement game. More than once, I’ve witnessed well working S&OP processes collapse within months after a merger, restructure, leadership change or other significant business changes. The process was working; people rocked up to meetings and had meaningful conversation. Information was on the table, some business decisions were made. Systems were working to support … Continue reading 7 Steps to Build a Sustainable S&OP Culture

Leading sustainable S&OP

Hi all, as promised in my December blog find my presentation on leading sustainable S&OP here! Sustainable S&OP can only be established when an S&OP culture is created. To create an S&OP culture, effective S&OP behaviours like discipline, common goals, trust, communication and collaboration need to become part of a company DNA. This presentation links some literature on this behaviour with results from my S&OP pulse … Continue reading Leading sustainable S&OP