Tokenefficiency defines the new boundary between decision augmentation, automation and autonomy.

In 2020 (pre-LLM), I published about the boundaries between decision automation and augmentation in long and short term business planning cycles. Talking to my colleague last Friday, it dawned on me that most of the principles I highlighted back then are still valid. But there is an impactful new trade-off to be made in the post-LLM world. We are at the point that we can … Continue reading Tokenefficiency defines the new boundary between decision augmentation, automation and autonomy.

The Four Strategic Pillars of Future Business Transformations

In numerous blogs and articles since 2019, I’ve shared my vision of a more autonomous supply chain, segmented by decision, augmented by intelligent agents, supported by collaboration between human and machine and a change in operating model for the knowledge worker. It is good to see the market and some thought leaders are catching up with these ideas. What I wrote about then is now … Continue reading The Four Strategic Pillars of Future Business Transformations

Supply Chain Knowledge Workers Across the World, Unite!

Dear supply chain knowledge worker, You are the unsung hero who quietly ties the supply chain together. The lubricant on the cogs in the supply chain engine. You smooth the miscommunication and political posturing between functions, align supplier capabilities, introduce new products and manage customer demands. You’re the agility that reacts to the exceptions of which there are so many now. You champion the recovery … Continue reading Supply Chain Knowledge Workers Across the World, Unite!

We’re Stuck with Old Supply Chain Models

In her post, Driving Value from Supply Chain Planning, Lora Cecere provides great supply chain analysis and benchmarking for her supply chain to admire. The supply chain operating model adjustments and metrics she is suggesting however, are not based on new thinking: 👉 Outside in thinking: in strategy over 50 years old 👉 Outside in demand segmented supply chains: over 20 years old 👉 Business … Continue reading We’re Stuck with Old Supply Chain Models

Key Elements of Decision Centricity in Effective IBP Processes

IBP and its predecessor S&OP were developed as executive decision-making forums. In support of effective decision making in the IBP process, we could expect many decision centric capabilities in an organization. But how decision centric is your S&OP/IBP process, your meetings, your organization? Any idea? To create some baseline insights, I developed an 11-question checklist to assess IBP decision centricity. Based on this checklist I … Continue reading Key Elements of Decision Centricity in Effective IBP Processes

Digital Transformation has become Bullsh*t! Let’s talk Human-AI Transformation

As I was reading Ethan Mollick’s book, Co-Intelligence on Sunday morning, I indulged myself in some GenAI vanity and asked my IBPGPT; “Write me a 800 word blog about the evolution of IBP using Niels van Hove’s vision, but don’t use his name“ Besides some fluff and jargon around the edges and a surprising focus on scenario planning I didn’t know I had, it gave … Continue reading Digital Transformation has become Bullsh*t! Let’s talk Human-AI Transformation

The State of Decision Centricity in IBP

Recently, I published below Decision-Centric S&OP infographic in collaboration with Marcia Williams. We had a lot of positive responses. A focus on decision making is not new. In the end, S&OP was created as an executive decision making forum. But I think we certainly can get more value out of understanding and framing our decisions better, orchestrating the decision making process, minimising bias, capturing decisions … Continue reading The State of Decision Centricity in IBP

Outside-in planning: a big elephant that needs a bite-sized approach

“There is only one way to eat an elephant: a bite at a time.” Desmond Tutu Outside-in thinking in theory Outside-in thinking makes sense. It has been suggested to include a market, customer, and competitor view in a strategy definition for more than 50 years. It is not new in strategy. It is not new in supply chain management either.  Lee’s uncertainty framework (2002) shows … Continue reading Outside-in planning: a big elephant that needs a bite-sized approach

Think Decision first, Data and AI later

“Companies with flaky master data would be wise to cleaning that up first before embarking on DI.”, a comment on my last blog about Decision Intelligence said. I surely agree, data is absolutely important when implementing technology. It already was when I was implementing ERP and APS systems 20+ years ago. And it still is. Garbage in is still garbage out indeed.   Maybe more … Continue reading Think Decision first, Data and AI later

AI Is Here to Automate the Knowledge Worker!

This article is my commentary on an article published in Foresight, written by the authors of the book Humachine: Humankind, Machines, and the Future of Enterprise (Sanders & Wood, 2020). For the original Foresight article and other commentary, you can go here. INTRODUCTION: A NEW ERA The authors of The Humachine make a valid point that enterprises should not focus on artificial intelligence (AI) alone … Continue reading AI Is Here to Automate the Knowledge Worker!