Why companies should have a Chief Trust Officer

Great companies do not only have a clear ‘why’ or purpose. They don’t just have a clever differentiating strategy, which they execute seamlessly. Great companies also know very well ‘how’ they ought to behave whilst going about their daily tasks to execute their strategy. Not just to improve business performance, but also to improve employee well-being. And although there is not just one clear behavior … Continue reading Why companies should have a Chief Trust Officer

Big Data: a Big Decision

Every so many years, a new supply chain terminology takes the front page and dominates the conversation in magazines and conferences. In the last decade or two we’ve seen JIT (Just in Time), TQM (Total Quality Management), 6 Sigma, S&OP (Sales & Operations Planning), Lean, Agile, Demand-Driven Supply Chains…to name just a few. Often it is for good reasons that these concepts draw attention, as … Continue reading Big Data: a Big Decision

It Is About Time for a New S&OP Conversation

Getting S&OP right is hard. I know it. After practicing and consulting S&OP in many company’s, industries and countries. After reading, researching, writing and publishing about it for years. I know it. You know it too! And the facts don’t lie. According to Gartner, it takes 10 years to become great at S&OP. They also say that 67% of companies can not get further than … Continue reading It Is About Time for a New S&OP Conversation

How to Shape a Company Culture with S&OP

Foresight is a renowned magazine that focuses on the professional development for makers and users of business forecasts. It provides insights from academics and practitioners. I’m honored that in the latest Foresight edition, I’ve been published with my article How to Shape a Company Culture with S&OP.  The Foresight editor Len Tashman notes about my article: “Niels van Hove has spent many years studying S&OP performance and … Continue reading How to Shape a Company Culture with S&OP

The S&OP Pulse Check 2017 results

The S&OP pulse check is a unique survey that provides new and different types of insights for S&OP practitioners. The S&OP pulse check started in 2010 and is this year in its 6th edition. Thanks to everybody who has made the 2017  S&OP survey possible. Key insights this year are: People & Culture Effective S&OP processes see more positive cultural change Mental Toughness supports effective … Continue reading The S&OP Pulse Check 2017 results

How to Plan with a Company’s Vision in Mind

Preview In our busy day to day work life, we can easily forget that the main reason why companies exist is to fulfil their purpose and vision. According to the article “Building your company’s vision” by Collins and Porras (1996), a company’s vision exists from core values, core purpose, a BHAG (big, hairy, audacious goal) and a vivid description. In principle anything a company and its … Continue reading How to Plan with a Company’s Vision in Mind

Why Mindset Matters for S&OP

In an extensive review of S&OP literature, Tuomikangas & Kaipia* suggest S&OP culture and leadership as one of six S&OP mechanisms to improve S&OP performance. According to them, this includes ‘the organizational mindset and practices that facilitate and advance formal planning.’ Mental Toughness has been called ‘the mindset of the winner’ by Jim Loehr, a sport psychologist who first coined the term Mental Toughness. You might … Continue reading Why Mindset Matters for S&OP