Automation has Limits, Learning has no Boundaries

Low-touch, or touchless planning, forecasting and other types of supply chain knowledge work automation have been around for a while now. A trend that started with Robotic Process Automation (RPA) in the back-office, automating dull and repetitive tasks like invoice matching, evolved into cognitive automation and autonomous execution of more advanced supply chain processes using intelligent agents. I envisioned autonomous IBP in 2016 and published … Continue reading Automation has Limits, Learning has no Boundaries

AI Is Here to Automate the Knowledge Worker!

This article is my commentary on an article published in Foresight, written by the authors of the book Humachine: Humankind, Machines, and the Future of Enterprise (Sanders & Wood, 2020). For the original Foresight article and other commentary, you can go here. INTRODUCTION: A NEW ERA The authors of The Humachine make a valid point that enterprises should not focus on artificial intelligence (AI) alone … Continue reading AI Is Here to Automate the Knowledge Worker!