Building the Mentally Tough organization

Mental toughness is a set of attributes that make people perform at their best under any circumstances. It is a personal and organizational capability that can effectively deal with today’s continuous changes and pressures. This article explains the mindset and attributes that make up mental toughness, how mental toughness can be measured and how to build mental tough organizations that increase performance. Practice makes perfect! … Continue reading Building the Mentally Tough organization

7 S&OP insights from the 2014 S&OP pulse check

A big thanks to all participants who joined in this years pulse check. Attached you can find the results of the 2014 S&OP pulse check, the fourth of its kind. It gives an indication on S&OP maturity status and change drivers. An indication indeed, as one participants said; ‘it is a check up and not an autopsy’. My biggest insights, or shock should I say, … Continue reading 7 S&OP insights from the 2014 S&OP pulse check

7 Steps to Build a Sustainable S&OP Culture

S&OP is a long term game, if not a never ending continuous improvement game. More than once, I’ve witnessed well working S&OP processes collapse within months after a merger, restructure, leadership change or other significant business changes. The process was working; people rocked up to meetings and had meaningful conversation. Information was on the table, some business decisions were made. Systems were working to support … Continue reading 7 Steps to Build a Sustainable S&OP Culture

A humble change lesson

If you have been following my blog for a while now, you might have picked up that I like the change management author Rick Maurer. He writes in a simplistic and humoristic way about the sometimes serious topic of change. I’ve used his 3 level resistance model from his book ‘Beyond the wall of resistance’ to map key stakeholders up to the most senior level … Continue reading A humble change lesson

The change paradox

In last year’s second edition of the McKinsey quarterly, an article about change management revealed that according to a 2008 McKinsey study of 3,199 executives around the world, only 30% of change transformations are successful. The article mentioned that the groundbreaking 1996 change study – Leading Change – from John Kotter, found the same success rate for change programs.  Although the scope of a change … Continue reading The change paradox