7 Steps to Build a Sustainable S&OP Culture

S&OP is a long term game, if not a never ending continuous improvement game. More than once, I’ve witnessed well working S&OP processes collapse within months after a merger, restructure, leadership change or other significant business changes. The process was working; people rocked up to meetings and had meaningful conversation. Information was on the table, some business decisions were made. Systems were working to support … Continue reading 7 Steps to Build a Sustainable S&OP Culture

A humble change lesson

If you have been following my blog for a while now, you might have picked up that I like the change management author Rick Maurer. He writes in a simplistic and humoristic way about the sometimes serious topic of change. I’ve used his 3 level resistance model from his book ‘Beyond the wall of resistance’ to map key stakeholders up to the most senior level … Continue reading A humble change lesson

The change paradox

In last year’s second edition of the McKinsey quarterly, an article about change management revealed that according to a 2008 McKinsey study of 3,199 executives around the world, only 30% of change transformations are successful. The article mentioned that the groundbreaking 1996 change study – Leading Change – from John Kotter, found the same success rate for change programs.  Although the scope of a change … Continue reading The change paradox