4 Phases of Behavioural Change in the Journey to S&OP Excellence #2

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #2

The Trusted Chain

In a recent online article on S&OP at Sony, http://www.supplychainquarterly.com/topics/Strategy/scq201101sony/, Vice president of Supply Chain Operations Yuka Yu uses the term ‘trusted chain’ rather then supply chain. According to Yu, this term emphasizes that the strong relationships between Sony and its partners depends on mutual trust and communication. As many of us will know, implementing CPFR and S&OP like Sony did, requires internal and external … Continue reading The Trusted Chain