S&OP Effectiveness Calls for a Winning Mindset

Getting a cross-functional business governance model like Sales & Operations Planning (S&OP) right is hard. The facts don’t lie. According to Gartner, 67% of companies can not get further than stage 2 out of a four-stage S&OP maturity model. Lora Cecere assessed that 36% of companies’ S&OP efforts are stalled or moving slowly. This lack progress or even stalling of S&OP, can be even despite … Continue reading S&OP Effectiveness Calls for a Winning Mindset

Why companies should have a Chief Trust Officer

Great companies do not only have a clear ‘why’ or purpose. They don’t just have a clever differentiating strategy, which they execute seamlessly. Great companies also know very well ‘how’ they ought to behave whilst going about their daily tasks to execute their strategy. Not just to improve business performance, but also to improve employee well-being. And although there is not just one clear behavior … Continue reading Why companies should have a Chief Trust Officer

How to Shape a Company Culture with S&OP

Foresight is a renowned magazine that focuses on the professional development for makers and users of business forecasts. It provides insights from academics and practitioners. I’m honored that in the latest Foresight edition, I’ve been published with my article How to Shape a Company Culture with S&OP.  The Foresight editor Len Tashman notes about my article: “Niels van Hove has spent many years studying S&OP performance and … Continue reading How to Shape a Company Culture with S&OP

The S&OP Pulse Check 2017 results

The S&OP pulse check is a unique survey that provides new and different types of insights for S&OP practitioners. The S&OP pulse check started in 2010 and is this year in its 6th edition. Thanks to everybody who has made the 2017  S&OP survey possible. Key insights this year are: People & Culture Effective S&OP processes see more positive cultural change Mental Toughness supports effective … Continue reading The S&OP Pulse Check 2017 results

A Planning Framework in Support of a Company Vision

Preview In our busy day to day work life, we can easily forget that the main reason why companies exist is to fulfil their purpose and vision. According to the article “Building your company’s vision” by Collins and Porras (1996), a company’s vision exists from core values, core purpose, a BHAG (big, hairy, audacious goal) and a vivid description. In principle anything a company and its … Continue reading A Planning Framework in Support of a Company Vision

Six ways to detect if you’re having a Coaching Conversation

About 70 percent of change failures are due to culture-related issues: employee resistance to change and unsupportive management behaviours. S&OP implementations requires significant change, not the least behavioural change.  Despite this obvious importance of behaviours in change management, only 26 percent of practitioners indicate that behaviours are addressed enough in S&OP implementations. If we want to drive behavioural change, we can’t just advice or tell … Continue reading Six ways to detect if you’re having a Coaching Conversation

How to address Cultural Differences in S&OP

The success of Global S&OP depends on, among other things, how well a company adapts to the local culture when developing and implementing it. Cultural issues are important. We may be able to change the culture of a company, but not the culture of a country. A Global S&OP approach Globalization has made it necessary for companies to plan and operate not only across different … Continue reading How to address Cultural Differences in S&OP

4 Phases of Behavioural Change in the Journey to S&OP Excellence #3

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #3

4 Phases of Behavioural Change in the Journey to S&OP Excellence #2

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #2

4 Phases of Behavioural Change in the Journey to S&OP Excellence #1

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #1