A Short Guide to Behavioural Coaching in Support of World Class S&OP

To be most effective, S&OP requires a positive, growth-oriented, mentally tough mindset as well as constructive behaviours. It is unlikely that a critical mass of effective behaviours is present in every company that implements S&OP. On top of this, S&OP practitioners indicate that behaviours are not addressed enough in S&OP implementations. There are different behavioural change requirements during S&OP maturity stages. This article suggests three … Continue reading A Short Guide to Behavioural Coaching in Support of World Class S&OP

Why we Need to Rethink S&OP Vision, Culture, and Language

PREVIEW In their three-part Foresight series entitled “Misconceptions, Missteps, and Bad Practices in S&OP,” (Foresight issues 46, 47, 48) Chris Gray and John Dougherty expose a baker’s dozen of blunders blocking the road to an effective S&OP process.  S&OP Is the New Name for ERP. To Make S&OP Work, We’ll Need New Software. For Our Company, S&OP Is Operations (O) and Inventory without Involving Sales (S)! Make to Stock, … Continue reading Why we Need to Rethink S&OP Vision, Culture, and Language

Why companies should have a Chief Trust Officer

Great companies do not only have a clear ‘why’ or purpose. They don’t just have a clever differentiating strategy, which they execute seamlessly. Great companies also know very well ‘how’ they ought to behave whilst going about their daily tasks to execute their strategy. Not just to improve business performance, but also to improve employee well-being. And although there is not just one clear behavior … Continue reading Why companies should have a Chief Trust Officer

It Is About Time for a New S&OP Conversation

Getting S&OP right is hard. I know it. After practicing and consulting S&OP in many company’s, industries and countries. After reading, researching, writing and publishing about it for years. I know it. You know it too! And the facts don’t lie. According to Gartner, it takes 10 years to become great at S&OP. They also say that 67% of companies can not get further than … Continue reading It Is About Time for a New S&OP Conversation

 Why a Net Promoter Score is key to achieve S&OP excellence

The Net Promoter Score (NPS) measures the loyalty that exists between a provider and a consumer. The provider can be a company, employer or any other entity. The provider is the entity that is asking the questions on the NPS survey. The consumer is the customer, employee, or respondent to an NPS survey. (Wikipedia) Based on a single question, the NPS approach devises the results … Continue reading  Why a Net Promoter Score is key to achieve S&OP excellence

How to Prepare for an S&OP Meeting like Rafael Nadal

In the corporate world you can drown in meetings. Estimates are, that if you’re a middle manager, you can spend about 35% of your time in meetings. If you’re in upper management, that goes up to 50%. When we spend up to 50% of our working time in meetings, you would think that we prepare well, are focused and run them efficiently and effectively. We … Continue reading How to Prepare for an S&OP Meeting like Rafael Nadal

8 tips to stop wasting time in meetings

In the corporate world you can drown in meetings. Estimates are, that if you’re a middle manager, you can spend about 35% of your time in meetings. If you’re in upper management, that goes up to 50%. Check out this meeting info-graph. When we spend all this time in meetings, you would think that we run them efficiently and effectively. You might assume that we … Continue reading 8 tips to stop wasting time in meetings