A Short Guide to Behavioural Coaching in Support of World Class S&OP

To be most effective, S&OP requires a positive, growth-oriented, mentally tough mindset as well as constructive behaviours. It is unlikely that a critical mass of effective behaviours is present in every company that implements S&OP. On top of this, S&OP practitioners indicate that behaviours are not addressed enough in S&OP implementations. There are different behavioural change requirements during S&OP maturity stages. This article suggests three … Continue reading A Short Guide to Behavioural Coaching in Support of World Class S&OP

The key elements of an effective S&OP mindset

Most of us like to achieve high performance consistently and at any time. However, often we can be highly effective at one time, and other times we’re very unproductive. Research shows that there are five attributes that either positively or negatively impact our performance variation for a task or a challenge. Abilities: what are the skills and resources I need? Can I apply my strengths … Continue reading The key elements of an effective S&OP mindset

S&OP mindset shows a lack of pro-activity and long term focus

Some companies run their Sales & Operations Planning (S&OP) with great effectiveness. However, too often S&OP maturity and performance stalls, even when the supporting S&OP processes and systems are properly implemented. S&OP culture and leadership has often been proposed as a mechanism to improve S&OP performance. More specifically, Tuomikangas and Kaipia (2014) suggest that this includes “the organizational mind-set and practices that facilitate and advance … Continue reading S&OP mindset shows a lack of pro-activity and long term focus

Six ways to detect if you’re having a Coaching Conversation

About 70 percent of change failures are due to culture-related issues: employee resistance to change and unsupportive management behaviours. S&OP implementations requires significant change, not the least behavioural change.  Despite this obvious importance of behaviours in change management, only 26 percent of practitioners indicate that behaviours are addressed enough in S&OP implementations. If we want to drive behavioural change, we can’t just advice or tell … Continue reading Six ways to detect if you’re having a Coaching Conversation

How to address Cultural Differences in S&OP

The success of Global S&OP depends on, among other things, how well a company adapts to the local culture when developing and implementing it. Cultural issues are important. We may be able to change the culture of a company, but not the culture of a country. A Global S&OP approach Globalization has made it necessary for companies to plan and operate not only across different … Continue reading How to address Cultural Differences in S&OP

4 Phases of Behavioural Change in the Journey to S&OP Excellence #2

An S&OP implementation requires many changes, not the least behavioural change.  However, there are different behavioural change requirements during a journey to S&OP excellence.  These behavioural changes often require coaching to be addressed properly. In four posts, four coaching phases will be explained to support leaders with behavioural change required to reach S&OP excellence. These are; Coach to change, coach to sustain, coach for excellence … Continue reading 4 Phases of Behavioural Change in the Journey to S&OP Excellence #2